Frequently Asked Questions

Where is the engine made?

The Engines on all Ranger Power equipments including Generators, Water pumps and Brush Cutters are made to Professional standards and Quality ensured to match the highest quality brand generators, they are manufactured in China, to exacting Australian & European requirements. All engines are industrial grade designed to

Should the fuel be drained when storing the portable generator for more than 30 days?

Yes. It is highly recommended that you drain the fuel from the tank and run the carburetor dry. OHVI engines meet EPA and CARB regulations and are less tolerant of stale fuel.

What is the difference between running watts and starting (surge) watts?

Running watts describe the amount of power the portable generator can produce continuously. Starting wattage is the power that the generator can produce for short periods of time. Motor starting is a good example of starting wattage requirements.

Can i vent the exhaust out of an enclosed area?

No. Never run the generator in the home or an enclosed area. Portable generators are designed to run outside where there is plenty of ventilation.

Can the generator be used during inclement weather?

Generators can be used during a wide variety of weather temperatures, but should be protected from the elements when not in use to prevent shorting and rusting. NEVER run a generator indoors.

What type of oil is recommended? How often should it be changed?

Above 4°C, use SAE 30. Below 4°C and down to -10°C, use 10W-30. Below -10°C, use synthetic 5W-30. Oil should be changed after the first 8 hours of operation and every 100 hours of run time thereafter.

What type of gasoline is recommended?

Use clean, fresh unleaded gasoline with a minimum 85 octane rating. Do not use any gasoline with more than 10% added ethanol. Never use E85 gasoline. Do not mix oil with gasoline.

Does the portable generator need to be grounded?

Yes. For safety, the generator must be properly grounded. If it’s not grounded, you run the risk of electrocution. We strongly recommend that you check and adhere to all applicable federal, state and local regulations relating to grounding.

Where do i go to have warranty repairs performed??

Any Authorized Ranger Portable Service dealer can perform warranty service. To locate a dealer near you, please refer to our Dealer Locator section on this Web site or call Westlink Dealer Locator at +254 53 2062372/67. Our Authorized Service Centers provide parts, service and information on Ranger equipment, regardless of where it was purchased. Authorized Service Centers are staffed with trained technicians certified in supporting all aspects of the Ranger portable generator line.

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